How can we help?
Frequently asked questions
How long does shipping take?
Most orders ship within 1 business day and arrive within 1–3 business days depending on your location. Orders over $750 ship free nationwide.
Can I return a product if I change my mind?
Yes — unopened items can be returned within 7 days of delivery for a full refund. See our Warranty & Returns policy for full details.
How do I set up a trade or business account?
Head to the Contact page and choose "Trade & Business Account" as the subject, or call us directly — we'll set you up with volume pricing.
What warranty comes with my purchase?
Every product carries the manufacturer's standard warranty, typically 12–36 months. Extended warranty options are available at checkout.
Do you offer bulk pricing for larger orders?
Yes, trade and bulk pricing is available for schools, businesses and IT resellers — get in touch for a quote.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships.
Still stuck?
Our support team can help with orders, warranty claims, and technical questions.